FAQs Archive - TowHaul https://towhaul.com/faq-items/ Streamlined Towing & Hauling Wed, 14 Aug 2024 06:11:03 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 What is included with the supervision of install? https://towhaul.com/faq-items/what-is-included-with-the-supervision-of-install/ Wed, 14 Aug 2024 06:09:48 +0000 https://towhaul.com/?post_type=avada_faq&p=25017 The supervision of installation includes a TowHaul Authorized Service Technician (AST) onsite for the duration of the project. The TowHaul AST will work with the mine-supplied labor/personnel to ensure proper fit of all TowHaul components as well as train your operators and maintenance personnel.

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]]> Can I get a quote for expedited shipping? https://towhaul.com/faq-items/can-i-get-a-quote-for-expedited-shipping/ Wed, 14 Aug 2024 06:09:31 +0000 https://towhaul.com/?post_type=avada_faq&p=25015 Yes. Please contact the TowHaul Shipping Department for information on expedited shipping services by emailing towhaul@towhaul.com.

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]]> Can we tow a disabled truck with another tow bracket or receiver on hand? https://towhaul.com/faq-items/can-we-tow-a-disabled-truck-with-another-tow-bracket-or-receiver-on-hand/ Wed, 14 Aug 2024 06:09:07 +0000 https://towhaul.com/?post_type=avada_faq&p=25013 TowHaul Tow Brackets and Tow Receivers are truck specific in design. Please contact our service team to be sure you are using the correct Tow Bracket or Tow Receiver. support@towhaul.com

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]]> Does my TowHaul have a warranty? https://towhaul.com/faq-items/does-my-towhaul-have-a-warranty/ Wed, 14 Aug 2024 06:08:48 +0000 https://towhaul.com/?post_type=avada_faq&p=25011 Yes. All assemblies manufactured by TowHaul/Smith Equipment USA, will be warranted against defects for a period of 12 months from in-service date (labor not included) or 18 months from time of shipment from factory, whichever comes first. Other restrictions apply. The full warranty is available in your quotation or you may contact sales@towhaul.com for more

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]]> Can I get a copy of your Recommended Spare Parts List? https://towhaul.com/faq-items/can-i-get-a-copy-of-your-recommended-spare-parts-list/ Wed, 14 Aug 2024 06:08:08 +0000 https://towhaul.com/?post_type=avada_faq&p=25009 For a copy of your Recommended Spare Parts List for your specific TowHaul equipment, please contact our parts team at parts@towhaul.com or 1-406-388-3424.

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]]> Can a dealer in my area source the same parts locally (not through TowHaul)? https://towhaul.com/faq-items/can-a-dealer-in-my-area-source-the-same-parts-locally-not-through-towhaul/ Wed, 14 Aug 2024 06:07:47 +0000 https://towhaul.com/?post_type=avada_faq&p=25007 No. TowHaul Genuine Parts are only available from the TowHaul factory.

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]]> Does TowHaul have representation in my country? https://towhaul.com/faq-items/does-towhaul-have-representation-in-my-country/ Wed, 14 Aug 2024 06:07:03 +0000 https://towhaul.com/?post_type=avada_faq&p=25005 Contact us and we will direct you to any authorized dealers. towhaul@towhaul.com or 1-406-388-3424.

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]]> What colors does TowHaul equipment come in? https://towhaul.com/faq-items/what-colors-does-towhaul-equipment-come-in/ Wed, 14 Aug 2024 06:06:38 +0000 https://towhaul.com/?post_type=avada_faq&p=25003 The color is the customer's choice.

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]]> Are TowHaul Lowboys custom or are there standard models? https://towhaul.com/faq-items/are-towhaul-lowboys-custom-or-are-there-standard-models/ Wed, 14 Aug 2024 06:06:22 +0000 https://towhaul.com/?post_type=avada_faq&p=25001 TowHaul lowboys are custom manufactured to meet the needs of each individual customer and their mobile equipment assets.

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]]> Does TowHaul build over-the road trailers? https://towhaul.com/faq-items/does-towhaul-build-over-the-road-trailers/ Wed, 14 Aug 2024 06:06:06 +0000 https://towhaul.com/?post_type=avada_faq&p=24999 No, TowHaul specializes in creating solutions solely for off-highway surface mining conditions.

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